Step 1: Access Your Account Settings
Click on My Account from the Menu.
Step 2: Find the Deactivate Account Option
Scroll to the bottom and locate the Deactivate Account option.
Step 3: Select Reason for Closure
Step 4: Confirm Your Decision
Click the Deactivate Account to proceed with account closure.
Step 5: Account Closed
You'll be automatically logged out, and your account will be successfully closed.
Self-exclusion
If you’d prefer to take a break rather than close your account permanently, you can also choose to self-exclude for a set period. You can read more here: Self-Exclusion and find the option on our Responsible Gambling page.
Want to Return?
If you ever decide to reopen your account, simply contact our customer support team. We're available 24/7 and always ready to welcome you back!
Remember: We're here to help with any questions or concerns. Sometimes a quick chat with our team can resolve issues without needing to close your account.