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FAQ

Please see this article for the most frequently asked questions.

Account Questions:

Am I allowed to have more than one account?

No, each customer is permitted to open one account.
Additionally, your gaming account must be registered under your real, legal name.


Payment Questions:

What payment methods to you offer?

Here on FlaxCasino you can either deposit/ withdraw thorugh Trustly (Pay'n Play) or Swish.


When can I expect my withdrawal?

Most withdrawals are processed instantly, so you'll usually see the funds in your account almost right away, on rare occasions it may take up to 2 bank days.


Bonus questions:

Do you offer any welcome offer/ Signup bonus?

Welcome offers and sign-up or registration bonuses are not available at FlaxCasino.


Can I receive a goodwill bonus?

Goodwill bonuses, such as free spins or bonus cash, are not available at FlaxCasino.


Swedish rules for online casinos restrict bonuses to a player’s first occasion of play with the licence holder. Further bonuses cannot be provided for continued play.

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